Introduction to Handling Conflict – Accredited

A useful introductory course designed to provide participants with tools to handle every day conflicts more constructively between individual. This course is suitable for anyone who wants to handle interpersonal relationships better, either personally or professionally.

Course Outline

  • Develop an understanding of conflict dynamics
  • Examine personal behaviour and alternative conflict styles
  • Skills practice and strategic thinking
  • Enable participants to work positively with a diverse range of individuals and groups

Duration: This course is available as a two day non-accredited. Alternatively, to receive Open College Network accreditation at Level Two, participants will attend a three day course and complete a learning portfolio.