Restorative Practices

NetCare have been at the forefront of Restorative Approaches for almost 20 years, introducing the ethos, processes and practices into schools, Social Care Services, communities, workplace and with parents and families.  More recently we have been working with Child and Family Services to support Social Workers deal more effectively with families in conflict.

Our Restorative Social Work Course© is the only restorative course to have been written specifically for Social Care Workers by Social Care Workers and is considered to be best practice. We have also introduced Restorative Mediation Practices© a training programme that merges restorative practices with mediation techniques and skills.

Netcare have assisted organisations, neighbourhoods and communities to develop more effective processes, programmes and systems to improve the quality-of-service delivery through consultation, training and service evaluation.

[Compared to Signs of Safety Model]'Most social workers in the team would speak about the connection between the work they were doing with a family and how it fitted into a restorative framework designed to work with families to allow them to repair prior harm. It appeared to have become part of them and not something they had to do (see Williams et al., 2018)'.  Page 44 Evaluation of MTM’s Signs of Safety Pilots Evaluation report 2021  

Netcare offers the following range of Restorative Practices training courses at OCN level 2 & 3

  • Restorative Practices in Social Work and Social Care settings©
  • Restorative Parenting© - Training for Trainers
  • Restorative Mediation© - Skills Practice
  • Restorative practices for Family Group Conference co-ordinators
  • Restorative Teams - Value Led Teams 
  • Introduction to Restorative Practices
  • Restorative Approaches – Universal and Practice Approaches
  • Restorative Conference Facilitator Skills
  • Restorative Circles

Thank you for your brilliant training – the feedback has been fantastic and I am delighted to see that my team are already talking enthusiastically about how they’ve successfully used their new skills with families they are working with. It is going to have a really positive impact on our work.                                                              Emma Lewis, FGC Manager, Birmingham Children Services    


These courses can range from One to five days depending on the skill set needed.

Most courses come with an accreditation (optional), OCN level 2 and 3

We Cover

  • The value, ethos and philosophy of Restorative Approaches
  • Developing a working knowledge of the processes used
  • Language, techniques and resolutions
  • Preparation for intervention
  • Working with shame, vulnerability and recovery
  • Managing defensive listening
  • Recognising the complexities of conflict led relationships
  • Understanding the role of other professionals in the meeting
  • Understanding the challenges and benefits when supporting children’s’ participation

Materials And Support

A 70-page training manual, additional handouts as needed and 4 week telephone/email/video support post training are included in the training package.